295101160
FREE Shipping on MOST Orders over $100 (Learn More)
Express Shipping
Take advantage of Express Shipping, processed within 1-2 business days. In case of any delays, we will notify you. If we exceed the 2-business day processing window, we will reimburse the Express shipping fee.
Free Shipping
We offer free shipping for most Canadian orders over $100.00. Certain conditions may apply, such as oversized items or specific rural routes. See below for more details.
Order Processing
We aim to ship most orders within 2-3 business days. During peak periods or if an item is out of stock, additional processing time of 1-3 business days may be required.
Shipping Carriers
We ship parcels using reputable carriers like UPS, Purolator, FedEx, Canpar, GLS, or Canada Post, depending on the destination address. Please note that delivery times vary by carrier. Canada Post is the sole carrier for rural addresses without a street address.
Tracking Information
Once your order is shipped, you will receive tracking information via email to track your order’s progress.
Standard Shipping Times
Standard shipping usually takes 2-9 business days depending on your location. Please note that these are estimated delivery times and not guaranteed.
Lost or Missing Orders
If your order is lost in transit or delivered to the wrong address, please contact us immediately. We will initiate a trace investigation and keep you updated. Please allow up to 14 days for the investigation process before a replacement or refund is issued.
Eligibility for Free Shipping
Free shipping applies to the subtotal of purchased items before tax and shipping.
Shipping Method for Free Shipping
Orders eligible for free shipping will be dispatched using the standard shipping method (the most economical option). If desired, customers can pay for an upgrade to a faster shipping method.
Exclusions to Free Shipping
BRP warranty
BRP Limited Warranty*
Installed by your authorized dealer / distributor on your new or used BRP vehicle.
For a period of twelve (12) months starting from the date of the retail sale, this limited warranty covers Parts, Accessories, and labour. BRP will repair or replace genuine BRP Parts and Accessories found defective in material and/or workmanship – further to normal use and service. Labour and collateral damages to the vehicle may be covered only if the failed part or accessory was installed by a BRP authorized dealer / distributor.
Not installed by your authorized dealer / distributor
For a period of twelve (12) months starting from the date of the retail sale, BRP will repair or replace BRP genuine Parts and Accessories if found defective in material and/or workmanship further to normal use and service. Labour and collateral damages to the vehicle are not covered if the failed part or accessory was not installed by a BRP authorized dealer / distributor.
1- YEAR LIMITED WARRANTY*
SympaTex® Riding Gear
BRP warrants that all SympaTex® Riding Gear will be free of any defect in material and/or workmanship for the lifetimeƗ of the product further to normal use and service. BRP will repair or replace SympaTex® Riding Gear found defective in material and/or workmanship.
LIFETIME LIMITED WARRANTY**
Riding Gear Except SympaTex® Gear
For a period of twelve (12) months starting from the date of the retail sale, BRP will repair or replace BRP Riding Gear if found defective in material and/or workmanship further to normal use and service.
1- YEAR LIMITED WARRANTY**
For a period of forty-eight (48) months starting from the date of the retail sale. BRP will repair or replace BRP helmets if found defective in material and/or workmanship further to normal use and service.
4- YEAR LIMITED WARRANTY**
Ɨ Use other than which the product is designed for will void the product lifetime warranty.
*Purchase at an authorized BRP dealership / distributor OR on a BRP-authorized online store.
**Unless otherwise stipulated or required by law.
This limited warranty does not apply to factory installed parts and accessories. This limited warranty does not apply to Evinrude Parts and Accessories.
Other exclusions may apply; see complete limited warranty for details. This limited warranty is effective as of March 1st, 2016
REFER TO THE COMPLETE WARRANTY OR YOUR LOCAL DEALER FOR QUESTIONS OR CONCERNS ABOUT THE EXCLUSIONS.
THIS WARRANTY IS EXPRESSLY GIVEN AND ACCEPTED IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT THAT THEY CANNOT BE DISCLAIMED IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIFE OF THE EXPRESS WARRANTY. INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE EXCLUDED FROM COVERAGE UNDER THIS WARRANTY. SOME STATES/PROVINCES DO NOT ALLOW FOR THE DISCLAIMERS, LIMITATIONS, AND EXCLUSIONS IDENTIFIED ABOVE; AS A RESULT, THEY MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC RIGHTS, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH MAY VARY FROM STATE TO STATE, OR PROVINCE TO PROVINCE.
Neither the distributor, nor any BRP dealer, nor any other person has been authorized to make any affirmation, representation, or warranty regarding the product, other than those contained in this limited warranty, and if made, these shall not be enforceable against BRP.
BRP will not be responsible for any settlement made between a dealer and a consumer.
Changes to the warranty
BRP reserves the right to modify this warranty at any time, it being understood that such modification will not alter the warranty conditions applicable to the products sold while this warranty is in effect.
How to submit a warranty claim
In the event of a controversy or dispute in connection with this BRP limited warranty, BRP suggests that you try to resolve the issue at the dealership level. We recommend discussing the issue with the authorized BRP dealer's manager or owner. Please note that warranty claims are always subject to final approval by BRP.
To claim a warranty on SympaTex® riding gear, you must notify an authorized dealer within two (2) days of the appearance of the defect in material and/or workmanship and present to the authorized dealer a proof of purchase (original bill of sale) of the new and unusedSympaTex® riding gear. Please have all warranty items clean for evaluation or they will be returned to you without an inspection being made.
All items replaced under this limited warranty become the property of BRP.
Please contact your BRP authorized dealer.
